Process Improvement Courses

We partner with OpEx 90 for the following: get your certificate from Thayer School of Engineering at Dartmouth College, an Ivy League college; it’s a powerful credential. Click here for specific course details.


At a macro (high) level, Lean is a philosophy that can be applied to virtually any organization…doing more and more with less and less. At a micro (implementation) level, Lean is the application of the lean philosophy to continuously improve by removing “waste” in the pursuit of excellence.

Our courses are comprehensive, taking you from learning about waste to learning about moving from strategic objectives to a lean culture.

House of Lean - Achieving a Lean Culture

Lean Six Sigma (LSS)

Lean Six Sigma is a powerful methodology for improving your existing processes. The combined power of lean (used to remove waste and increase flow), and six sigma (used to reduce variation in a process) has saved company’s many thousands of dollars on each completed project, and improved overall quality of a product or service.  BlueSkye Track consults on lean six sigma projects, and provides training on a variety of focused process improvement tools. 

LSS, the team approach

The results of extensive research indicate that collective (team-based) decision-making is a more productive process than individual decision-making.  By using Tools, the team will expedite problem analysis, solution development and improvement planning, including the implementation process.

Statistical: these are tools that use quantitative data (numbers, percents, measures); examples are:

  • Histograms

  • Run Charts

  • Pareto Diagram

Management:  these are tools that use qualitative information (experience, knowledge, creativity); examples are:  

  • Brainstorming 

  • Cause-effect Diagram

  • CTQ Diagram


  • Tree Diagram

  • Value Stream Map

A team will “combine” tools to help complete a DMAIC process.  Tools will also help with “critical thinking”: the process of DIVERGING and CONVERGING in order to accomplish a task. Confused over which tools to use and when to use them. Visit our training page; we partner with Thayer School of Engineering at Dartmout for certification in lean six sigma. 

Lean Six Sigma Framework: DMAIC Methodology

The DMAIC methodology involves five steps: Define, Measure, Analyze, Improve, and Control.  This method is used to improve the current capabilities of an existing process.  This is by far the most commonly used methodology of improvement teams.

The DMAIC method is very robust.  Many organizations have used it successfully to produce dramatic improvements. It provides a framework for guiding a CQI initiative

  • It provides a common language for completing stages and tollgates

  • It prevents skipping critical steps in the CQI process

  • It enables you to improve the way in which you perform CQI

If you're thinking about implementing LSS or are struggling with next steps, please call us and allow us to discuss possible approaches.

Training Delivery Methodologies

Live Online - Assemble your team from around globe and we train them LIVE online (via WebEx) with industry experienced instructors. Individuals and teams can also take the public workshops as offered in the store.

Classroom at the client site - In-house training provides a cost-effective solution for small to large groups. Our instructors are industry qualified with more than 10 years of professional experience so you can be assured of an in-depth training experience.

Blended - A combination of live online and classroom training provides a is the solution for some customers, those that want to experience classroom combined with distance learning. We are here to serve your needs so flexibilty is essential.

Custom Workshops - call us for free initial consultation